TERMS & CONDITIONS

2. Pricing, GST & Currency Standardization

All prices displayed across the storefront are denominated in Indian National Rupees (INR / ₹) and are inclusive of all applicable Goods and Services Tax (GST) as mandated by the Government of India.

3. Payment Gateways & Transaction Security

We employ RBI-authorized, PCI-DSS Level 1 compliant financial switches (Razorpay / Cashfree) to ensure end-to-end tokenized transactions.

• Supported payment instruments include UPI (Google Pay, PhonePe, Paytm, BHIM), Major Credit/Debit Cards (Visa, Mastercard, RuPay, Amex), Net Banking across 50+ domestic banks, and approved PayLater instruments.
• Newtownbay does NOT store, process, or transmit raw credit card numbers or banking passwords on internal servers.
• In the event of accidental debit on a failed checkout session, automated payment gateway reconciliation ensures auto-reversal within 24 to 48 banking hours.

4. Transit, Blue Dart Air Logistics & Risk of Loss

All consignments are fulfilled via Blue Dart Priority Air Express. Full risk of loss and legal title for all garments passes to you upon delivery verification at your designated delivery address.

For detailed dispatch timelines, transit insurance, and metro delivery SLAs, please reference our official Shipping & Delivery Policy.

5. 7-Day Doorstep Exchange & Return Protocol

We uphold an uncompromising 7-day doorstep return and size swap guarantee. To qualify:

Consult our complete Returns & Refund Policy for automated doorstep pickup scheduling and instant refund turnaround times.

6. Intellectual Property & Silhouette Copyright

All visual assets, typography, garment silhouettes, editorial campaigns, lookbooks, product names, logos, and custom code are proprietary intellectual property of KHS Impex Pvt. Ltd., protected under the Indian Copyright Act, 1957, and Trademark Act, 1999.

7. Governing Law & Dispute Resolution

These terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Republic of India. Any legal dispute or claim arising out of your relationship with Newtownbay shall be subject to the exclusive jurisdiction of the competent courts in Noida (District Gautam Buddha Nagar), Uttar Pradesh, India.